We stayed there for 2 nights and the management has to work hard with their customer service. We have to call and wake up the receptionist so we can check in, we were not informed that we need to get our breakfast in the receptionist area, we only realized that when we checked out, so we didn't get any breakfast from the inn. The receptionist or the manager seemed so annoyed that we woke her up to check in. There were literally a lot of flying bugs at night in our door and there was a moldy odor inside the room, the bath tub never drained completely. When we checked out at 10:00am, no one was attending the receptionist area, phone was ringing many times, so we waited for a while and just left our keys on the receptionist's desk. On a positive note, the staff who supplied us towels and toiletries was accomodating and did a good job.
The room was clean and the bed was comfortable, but more than half of the lights in the room didn't work and there was a lot of noise from the freeway. Stepdaughters saw mold/mildew on the shower heads.
Room was dirty and smelled funny. Back door was left unlocked which made us feel unsafe.
This was a very nice place to stay. They had a mini fridge and microwave. The toilet and tub we're separated from the sink and mirror which was nice. The bed was very comfortable.
A nice place to lay your head. Shopping is close by for anything you need.
Knights Inn Mackinaw City is a US Lodging based in Mackinaw City, Michigan. Knights Inn Mackinaw City is located at 412 N Nicolet St, Mackinaw City, MI 49701, USA.
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